Friday, February 22News That Matters

Tag: Palawan Express Pera Padala complaints

Palawan Express Pera Padala Now Asking Personal Questions to Clients is Invasion of Privacy

Palawan Express Pera Padala Now Asking Personal Questions to Clients is Invasion of Privacy

Philippines
First of all, I’ve been a client of Palawan Express Pera Padala by Palawan Pawnshop for more than a year. So far, I did not encounter any problem in sending and receiving money and their staff was polite. But last month, they started asking me personal questions like what’s my relationship with the sender and what’s the money for, and I think this is invasion of privacy. “Mura. Mabilis. Walang Kuskos-balungos. (Cheap. Fast. No hassle.)” Says the tagline of Palawan Express Pera Padala. Well, I can say that all of them were initially true at least based on my experience. But then, the hassle started when I was asked, "Kaanu-ano nyo po yung nagpadala?" and "Para saan po yung pera?” – Excuse me? “But isn’t it invasion of privacy on my part and to the sender?” I asked the teller politely.